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Understanding IT Process Automation
by CA

Featuring an expert from Enterprise Management Associates, this webcast discusses some tactical steps towards automation of various IT processes, showing how even in processes with interdependent tasks, IT Process Automation can start IT groups down the path of reducing complexity and error rates, two of the leading drivers of cost and chaos.

The webcast also provides a framework for you to understand the level of automation which your IT department may be at now and a list of IT process...
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