August 2008 - (Free Research) This whitepaper elaborates the FTC’s definition to describe any email communications that typically share certain characteristics that are triggered by a specific site visitor action.
November 2006 - (Free Research) This Aberdeen Group benchmark report summarizes research conducted with call center, customer experience, and operations executives at over 150 companies. It outlines strategies, technology investments, practices, and innovations of best-in-class contact centers, and recommends specific improvement activities to help achieve contact center goals.
May 2008 - (Free Research) Dispatcher, the IDR solution from EMC Captiva, provides a strong set of innovative technologies that enable corporations to streamline their documents flow.
July 2008 - (Free Research) This whitepaper discusses Dolphin’s Best Practice approach and solutions for automating and optimizing Accounts Payable in SAP.
August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.
August 2008 - (Free Research) Organizations tend to create a great amount of similar data and deduplication makes it easier to manage this data when they do. Read this white paper to learn about deduplication and how you can use it as a fundamental tool in your storage architecture.
September 2008 - (Free Research) This month’s review product is something quite exciting – a genuinely new anti-malware product emerging from the anti-spyware boom. Read this paper and learn about Sunbelt’s VIPRE (Virus Intrusion Prevention and Recognition Engine).
May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology.
July 2008 - (Free Research) ServiceNet network appliance, Sonoa Systems offers a next-generation platform that enables SaaS providers to offer APIs with secure data protection, flexible access control and interoperability.
February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
September 2008 - (Free Research) IP technologies can help service providers create new revenues and In this podcast, Tom Nolle and Kate Gerwig discuss IP transformation and how it relates to the network as an application platform.
July 2008 - (Free Research) Monitoring servers and proactively managing capacity helps companies maintain service level agreements, meet contractual obligations, improve customer and partner satisfaction, and move forward into new markets.
July 2008 - (Free Research) Accounts payable is a complex process that is ripe for automation. Dolphin’s approach provides an array of options to fit each customer’s needs, taking significant time and cost out of the Accounts Payable process.
July 2008 - (Free Research) Attend this Web seminar and see how New Balance is piloting Radio Frequency Identification (RFID) to improve its in-stock positions of select footwear models, and increase unit sales and revenue.
August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships.
September 2008 - (Free Research) Download this Podcast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization's storage infrastructure.
September 2008 - (Free Research) View this Videocast to learn the basics of deduplication, the benefits it delivers and how it can work in your organization's overall storage infrastructure.
July 2008 - (Free Research) Sonoa ServiceNet enables enterprises to securely and confidently open up Web services to customers and partners, accelerating the adoption of their products and services and driving higher revenues.
June 2008 - (Free Research) In this white paper, you’ll learn the key ingredients of Internet TV advertising and the steps you can take to achieve success with your video advertising.
August 2008 - (Free Research) The inefficient methods for supporting a CRM environment are costing clients millions of dollars. This paper discusses new models that ease the cost and time burden for the client while providing a more-intimate client-vendor relationship.
