August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.
July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business.
July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.
September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.
September 2008 - (Free Research) To quote Howard Beale (played by the actor Peter Finch) in the 1976 movie Network, "I'm as mad as hell and I'm not going to take this anymore!" What am I mad about? Invoices from telecommunications providers (voice, data, cellular).
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.
OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.
February 2008 - (Free Research) Electricity usage costs have become an increasing fraction of the total cost of running a data centers. This paper explains how achieve electricity savings and provides examples of methods that can greatly reduce electrical power consumption.
TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.
July 2008 - (Free Research) Dolphin Corporation's e-invoicing equals faster processing, lower transaction costs and greater visibility. That means significant savings and optimization throughout the Accounts Payable process.
July 2008 - (Free Research) Dolphin's e-Invoicing for Accounts Payable automates vendor invoices into SAP. It is fast, efficient, and can save 50% or more per invoice processing costs.
May 2008 - (Free Research) Philips innovates and develops dictation products and solutions specially designed for frequent dictation in law firms. Their dictation systems are optimized for professional use and always feature the latest technology.
February 2008 - (Free Research) In this case study learn how a few attorneys decided to form a new Houston law. They saw it as an opportunity to build a practice using the latest technologies. Discover how they turned IP Communications into a bankable business asset.
Fiserv Advanced Billing allows you to define parameters so the system meets your needs, Set payment plans by account types, Personal / Commercial, states, and maximum policy term.
April 2008 - (Free Research) Dispatch Direct allows Intelex to access all the information they need to manage their daily service calls, including the location of their service people, appointment schedules, length of time spent at each call and project status.
Visiprise Computer-Aided Process Planning (Visiprise CAPP), part of the Visiprise Process Planning solution, defines the manufacturing or assembly plan for the machining or fabrication of parts, sub-assemblies, final assemblies, and tooling, as well as the definition of the quality assurance process.
March 2008 - (Free Research) Learn how Cisco solutions can make the integration of business applications with voice communications simple and cost-effective in this podcast.
March 2008 - (Free Research) Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. In this whitepaper learn how IP (Internet Protocol) communications and Virtual Private Networks (VPNs) can help your business.
OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.
Our longevity demonstrates that we have the right design, the right philosophy and the right system to remain a leading provider of software solutions for years to come.
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