June 2008 - (Free Research) King Research conducted twelve in-depth telephone interviews with existing Hewlett Packard customers using Business Service Automation products during the spring of 2008. This report is a summary of those conversations.
February 2008 - (Free Research) This research report explains a survey that asked participants how certain Unified Communications (UC) would affect their operations. This document focuses on the professional services segment of the market.
February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology.
April 2008 - (Free Research) This white paper details five actual business rule management systems deployments, providing a before and after view for each credit and lending application.
April 2008 - (Free Research) This white paper details the benefits associated with Business Rule Management Systems (BRMS) and highlights the business and technological impact of the Markets in Financial Instruments Directive (MiFID).
June 2008 - (Free Research) This 2002 case study details Merrill Lynch’s GPC Marketing team that successfully implemented Aprimo’s Planning & Financial Management solution to better manage their $100 million-plus marketing spend.
OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.
April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.
Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.
February 2008 - (Free Research) Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
Fiserv is using a phased and layered development process to ensure overall project success. Current Annual Statement users and Fiserv regulatory experts worked together to develop a range of features and capabilities that the new solution will include.
May 2008 - (Free Research) Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization’s core insurance application running on Windows terminal Servers. They turned to Ericom to meet those needs.
March 2008 - (Free Research) Financial services companies face the same issues as any IT organization when it comes to data protection. Read this white paper to learn why online backup is a perfect solution for addressing the needs of organizations like financial services companies.
Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.
March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today.
April 2008 - (Free Research) iovation ReputationManager is a proven real-time and forensic fraud management solution that provides financial institutions a new layer of device intelligence for screening online customer transactions.
July 2008 - (Free Research) This paper outlines key measures and best practices for financial services organizations to develop successful approaches to Strategic Performance Management (SPM).
September 2008 - (Free Research) Most individuals see themselves as potential prey to any number of electronic crimes. Read this white paper to learn more about SSL Solutions and how you can help your company protect and reassure its clients.
September 2008 - (Free Research) This report presents the 2007 results of SAS’ annual international benchmark survey on enterprise risk management (ERM) in the financial services industry.
August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices.
September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.