Overview: DeskFlex is dedicated to providing cutting-edge and proven solutions for resource management across the enterprise and for small business.

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Research offered by DeskFlex

Call Center Management: Planning, Scheduling, Historical and Real Time Statistics by DeskFlex August 2008 - This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.

view Call Center Management: Planning, Scheduling, Historical and Real Time Statistics research abstract

Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces by DeskFlex August 2008 - Desk sharing among mobile workers is known by several names, hoteling, hot-desking, virtual office, etc. Read this paper to learn how to increase office productivity with scheduling, facility, and hoteling software.

view Scheduling, Facility, Hoteling Software: Sharing Desks, Offices, Conference Rooms, and Even Parking Spaces research abstract